2 Replies Latest reply on Nov 27, 2011 12:52 PM by konold123

    account history shows no purchases - made 3 in last 90 days

    konold123

      couldn't get into my account, did the chat thing, he sent me a link to change password cause i was not sure bot it, changed successfully. tried to activate adobe digital editions & get some error mssg bout expired. anyhow, my account history shows no puchases, have made 3. now it occurrs t o me that i may not have even used the right email account (have several). what do i do, where do i turn? i do have all thre e-books(both flies each) saved on my PC

      can anyone help me or point me in the right direction?  would be VERY much appreciated!

        • 1. Re: account history shows no purchases - made 3 in last 90 days
          Jim_Lester Level 4

          The E_ADEPT_REQUEST_EXPIRED message means the time (or timezone, or date) is not set correctly on your computer.

           

          As for the purchases you will need to talk to whatever bookstore that you purchased the content from (as they are seperate from Adobe).

          • 2. Re: account history shows no purchases - made 3 in last 90 days
            konold123 Level 1

            thank you so very much - the date was 1 day off on my PC (just did a new install)

            also, found i can import the books to my lib from the links i saved!

            Date: Sun, 27 Nov 2011 11:16:05 -0700

            From: forums@adobe.com

            To: konold1@hotmail.com

            Subject: account history shows no purchases - made 3 in last 90 days

             

             

             

             

             

             

                  

                       

                       

                       

                Re: account history shows no purchases - made 3 in last 90 days

             

             

                created by Jim_Lester in Adobe Digital Editions - View the full discussion

             

             

             

            The E_ADEPT_REQUEST_EXPIRED message means the time (or timezone, or date) is not set correctly on your computer. As for the purchases you will need to talk to whatever bookstore that you purchased the content from (as they are seperate from Adobe).

             

             

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