9 Replies Latest reply: Dec 2, 2011 4:42 AM by Carl E. Myers Jr. RSS

    Embedded videos don't play -- get sound but no picture

    Frostydog7 Community Member

      When I play videos embedded in a webpage (such as videos directly from facebook), the videos don't play properly. I get the sound, but no picture. If I move the mouse over the video, the picture flashes briefly and then disappears. Any suggestions for fixing this.


      This seems to be a new problem within the past month, and I think it is tied to the latest Flash update.  I have tried uninstalling and reinstalling both Flash and Shockwave.


      I am running:


      Windows 7 (64 bit)

      Internet Explorer 9 (problem exists when I run both the 64-bit and 32-bit versions)

      Flash Player ActiveX 64-Bit

      Shockwave Player