What OS? What version of AE? What kind of machine? Has it ever worked? What's changed since it was working?
Sorry, was a bit of a post and run.
I am on Mac (Macbook) OS X v. 10.5.8
2.4 GHz Intel Core 2 Duo
Trying to run CS4. It's worked since I first got the program when CS4 came out. Stopped working on Tues Nov 15th. Gives that error message when I start it up and then it force closes (UI never comes up). Thank you
If something stopped working when it worked before, then something has changed. Maybe you updated Qicktime, maybe you chneged yor monitor setp or even messed with soe stuff like Exposé. without seeing the rash log its impossible to diagnose this an further, so look it up in yor log viewer.
I downloaded the update yesterday and restarted my computer and it still doesn't work.
Here is the first error:
Then this one has made it's way back (it pops up after clicking "ok" for the first error)
I looked at my Console but I'm afraid I just don't know where to look for any error logs for this. Any other help is appreciated.
No other suggestions? Anyone know how I can find the Adobe Preferences folder? It isn't under Library>Preferences (just a bunch of .plist files)