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Youtube crashes, freezes Firefox

Community Beginner ,
Nov 28, 2011 Nov 28, 2011

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Hey guys, can anyone tell me why youtube is crashing (freezing/hanging) firefox? Everytime I go to it, it immediately crashes firefox.  No problem whatsoever in IE only firefox.  I've reinstalled. both Firefox and Flashplayer numerous times.  The best I can get is one-time functionality after a fresh install of Flash-player. After the uninstal/reinstall, I can I pull up youtube and it works as long as I'm on the youtube page or as long as my browser is open.  But once I close my browser and go back to a youtube page, one again it immeditately crashes.  The only thing I can do is close firefox via task manager.  I've also tried the disabling the accelaration. But basically acts the same.

Anybody know what's goin on here and how to fix?

Magic

By the wa, Firefox works great on youtube without the flashplayer (of course, you can't see the movies but it does work -- only doesn't work when the flashplayer is installed)

Windows 7\   64 bit

Firefox 8.0.1.

IE 8

Flash 11.1.102.55

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correct answers 1 Correct answer

Community Beginner , Nov 28, 2011 Nov 28, 2011

Xircal, thanks for the info.  Think I've finally figured it out though.  Make a long story short, the ZA toolbar (either community or security, I uninstalled both) is incompatible with FF when flashplayer is installed and pulling up a youtube page.  Once I uninstalled FF and Flash Player and Zone Alarm (without toolbars) worked like a charm.

thanks for your help.  Just the support was helpful

magic2012

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Guest
Nov 28, 2011 Nov 28, 2011

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Are you blocking plugin_container.exe with your firewall, or did you kill the process? For details about how it functions, see: http://support.mozilla.com/en-US/kb/What%20is%20plugin-container

If Firefox is crashing, type: about:crashes in the location bar where you normally type in a web address and hit Enter. The random characters which appear on the following page are links. Find one which coincides with the time of a crash on youtube or some other video site and you might find some clues as to the cause.

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Community Beginner ,
Nov 28, 2011 Nov 28, 2011

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Xircal, thanks for the info.  Think I've finally figured it out though.  Make a long story short, the ZA toolbar (either community or security, I uninstalled both) is incompatible with FF when flashplayer is installed and pulling up a youtube page.  Once I uninstalled FF and Flash Player and Zone Alarm (without toolbars) worked like a charm.

thanks for your help.  Just the support was helpful

magic2012

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Guest
Nov 28, 2011 Nov 28, 2011

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Glad to hear you're up and running again.

Here's a list of add-ons which are problematical in Firefox just in case you come across any which are bundled with some other app: http://kb.mozillazine.org/Problematic_extensions

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