1 Reply Latest reply on Nov 29, 2011 11:24 AM by Gautham K

    unable to update firmware in my Acrobat X standard

    IVM Phils Level 1

      I've purchase my Acrobat X standard from your web site and downloaded it onto my computer. After installing the software, it requested that i update my software. i tried downloading the software but everytime after downloading, a error message came up: ERROR WRITING TO FILE : C:\CONFIG.MSI\PF54.TMP. VERIFY THAT YOU HAVE ACCESS TO THAT DIRECTORY. I've tried the help on your website by un-installing my adobe reader and then update the acrobat X. The same message came up again. please assist.