2 Replies Latest reply on Nov 29, 2011 4:55 AM by Nash_John

    Premiere Elements 7 won't recognise a .avi file, and only reads the audio of the file. Help?

    Timmmothy

      Hello, so here is my predicament:

       

      I own Premiere Elements 7, licenesed and all. Totally legit.

       

      It is reading .mp4 files, at least, that's the only other video file type I've used. It is reading the video of that file.

       

      But for some reason, when I drag a .avi file into the software, it reads the file type as 'audio' when it is obviously a video file! It doesn't recognise the video of the file at all.

      When I drag it into the timeline, it only shows the audio! Video section is empty.

       

      Why is this happening?

      Screenshots of the problem attached!!

       

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