4 Replies Latest reply on Nov 30, 2011 10:17 AM by DavidCLane

    Elements 10 installation has crashed PC and won't start up


      I've bought a new copy of Photoshop Elements 10, which I tried to install for the first time today. The PC is Vista 32 bit, over 800GB free hard drive, 1GB video card and 2GB RAM. All legit.


      After the installation the PC asked me to re-start, which I did. It froze on shut-down.


      Now the PC will NOT start up at all. I've tried a different video card and a different hard drive.


      Advice please - I can't understand why the installation has caused the PC not to start, even to get the the Boot screen. It was working fine until the software was installed.