3 Replies Latest reply on Nov 30, 2011 7:43 PM by Powered by Design

    Failure to update from DVD version

    BigChump Level 1

      I am attempting to use Premiere Pro CS5 on my Macbook Pro (OSX 10.6). It was rocky before bu would often crash. Adobe support told me to install the updates from adobe.com and every single one failed. So they told me to uninstall Premiere and reinstall it, now i can't load the program at all. I'll try to reinstall but i may be back where is started.

      Any help on why i can'y update? The error messages were worthless, in the problem box it told me "Failure to install" pretty regularly.