can you log into digitalpublishing.acrobat.com?
Hi John,Yes, I can login successfully there. The problem also appears to be with the CS Review and Access CS Live panels in InDesign.When I initially open the Folio Builder, I get the error dialog "Sign In had failed. [svr.InvalidLogin]". The CS Review and Access CS Live panels also report an internal error.This happens in both InDesign CS5 and CS5.5 (both installed on the same computer). Could the CS5.5 and CS5 panels be sharing that info? I haven't uninstalled/reinstalled the panels from CS5, just from CS5.5, which might explain the error, if I need to also uninstall the CS5 panels/extensions.Thanks,Jason
Here's how I solved the problem:
Change password back to the previous one at Acrobat.com (hopefully you'll remember it)
Start Indesign: Folio Builder will start properly
Choose log out from Folio Builders submenu
Change password back to the new version in Acrobat.com
Log out at Acrobat.com
Go to Indesign and log in at the Folio Builder submenu with your new password.
Now all problems are solved..... at least in my case
Thanks for this solution. Has anyone found anything more permanent? I have to go through this process each time I open InDesign (change password to original, sign out, change password to new, sign in). It's a real pain, and I'd like to simply keep the new password.
Any help would be appreciated.