3 Replies Latest reply on Dec 5, 2011 10:11 AM by Jeff A Wright

    activation error

    sg77777

      After installation, I can't activiate it. It keeps giving this error. What can I do?

       

       

      E_ADEPT_REQUEST_EXPIRED http://adeactivate.adobe.com/adept/Activate 2011-12-02T17:56:20-08:00%20(1322877380000)%20is%20before%202011-12-03T05:27:03-08:00%20( 1322918823567)

       

      Cheers!

        • 1. Re: activation error
          Gautham K Level 4

          Sg77777,

           

          Which Adobe product are you trying to activate?

           

          Please verify your system time, date and timezone and change it if incorrect.

           

          Thanks

          • 2. Re: activation error
            sg77777 Level 1

            I'm trying to activate Adobe Digital Editions. Funny thing, installed and activated on my netbook but not on my laptop. No problem with system time, date and timezone.

             

            Thanks!

            • 3. Re: activation error
              Jeff A Wright Adobe Employee

              This error indicates a problem between the time set on your local computer and what the activation computer is expecting.  sg77777 I would recommend you download a new copy of the ACSM file for your e-book.  If you are still having problems then I would recommend contacting the e-book vendor/provider and request that they reset your link.