4 Replies Latest reply on Dec 3, 2011 2:42 PM by adeyusuf@optonline.net

    PREMIERE ELEMENTS 9 CRASH

    adeyusuf@optonline.net

      I was having issues on a certain project and was experimenting in PE9 and in the process I actually found the solution I needed so I continued on my project. I did not save the file myself (because I was experimenting) but PE9 was autosaving it about every 20-30 minutes. All of a sudden, it froze and wasn't responding, then came back, auto-saved and then closed out of no where. Ever since I haven't been able to open any project with a timeline (I created a new project and did nothing to it and it was able to open it but I am not able to preview clips without it crashing). Whenever I try to open a project it Loads to 100% and stays there for a while and then an error message comes up and says Adobe has stopped working. At first I thought it might be because it was an auto-save file but when I tried to open previous projects it did the same thing. I was editing in the Hard Disk, Flash Memory Camcorders Full HD 1080i 30 project setting.

       

      BTW, I just bought this computer here are the specs

      Windows 7 Pro 64 bit

      Intel i7 x990

      24gb RAM

      External 3Tb hard drive (where the footage is stored)

      Internal 2 tb hard drive (where the project file is stored)

       

      Please help I'm on a deadline, Thanks.