1 Reply Latest reply on Dec 4, 2011 6:22 PM by Captiv8r

    WebHelp Search RH9

    notwithstanding1

      Not knowing how WebHelp search is supposed to work likely hobbles me here; however, I was expecting to be able to input a search term, click a button, and get results. Such is not the case in either Firefox 8.0 or IE 8.06. (I am running an updated version of Windows XP, btw.)

       

      In the case of Firefox, clicking the "Search" button only yields a seemingly endless list of words:

       

      Firefox Search, v1.png

      and IE, same thing (no search field):

       

      IE Search, v1.png

      Although I am not required to have the help system work in Chrome, the search field does appear, but is inoperable (as is everything else--no Contents, either):

       

      Chrome Search, v1.png