I had this problem years ago with InDesign CS2. A temporary fix is to export your files as a pdf. Hope this helps.
Unfortunately, this is a user to user forum, and rarely does anyone from Adobe cross path here with the users, nor do the customer care staff. Sorry you had issues with them though, I personally have never dealt with them.
Considering both programs are acting "wonky", perhaps you could try to install your printer again. Or perhaps get an updated Driver for the printer?
I'm not a Mac user. But when I was, peripherals on my Mac went wonky with new installs of software regularly. It was always worth unplugging the peripheral, restarting the computer and see if the issue persists.
I'd try rebooting the the computer without the printer plugged in. Then once booted, install the printer again. And see if it helps.
Thanks Eugene. I actually did all that but in the end Adobe came thru and showed me how to remove a corrupt file which sorted it all out. Take care. Lindy
Hi MulberryWriter, can you share with us the steps that Adobe walked you throught to get Indesign CS4 to stop crashing on print option? I'm having the same issue and would love to circumvent as quickly as possible. Thanks!
Hello cyrpessdubin - this is what fixed it for me...
1. go to users, then library, the cache then Adobe inDesign version 6. Find file called en_GB and drag it to desktop (as it is corrupt).
2. Re-launch InDesign and it will create a new en_GB which will not be corrupt.
3. Move corrupt file to trash.
Hope it works for you. Cheers