5 Replies Latest reply: Jan 5, 2012 8:11 AM by Curt Y RSS

    CS5 Bridge "No Items to display"

    Uncle_OoK Community Member

      Hi guys,

       

      I've been using Photoshop for many years, including CS5, without Bridge issues.  My images are stored on a NAS drive, which is mapped to my Windows installation as drive Z and has always functioned flawlessly through the many iterations of Photoshop and Bridge.

       

      Last week I had to rebuild my PC due to a failure which meant a clean reinstall of Photoshop CS5, which is when the problems started.

       

      So this is a completely clean build (Win 7 Ultimate 64-bit) on a freshly formatted drive, which points to the mapped drive Z: for my images.

       

      When I try to use smart collections or even simple FIND searches I always get the result:

       

      "No Items to Display".

       

      I've purged the cache and done a full rebuild; I've manually deleted the cache and rebuilt, and the smartlists have built indexes for all subdirectories etc, but no joy.

       

      I even created local image folders on the main PC drive to see if it was NAS related but same negative results.

       

      At this point my already thinning hair is being wrenched and torn while I look for a solution

       

      Desperate for some help...

       

      Anybody?

       

      Cheers,

       

      Mark

        • 1. Re: CS5 Bridge "No Items to display"
          Curt Y Community Member

          When it comes to network drives I come up short with answers.  But since it worked before it is probably one of 3 things.

           

          Usually "no items to Display" means that you are looking for items in a directory that has not been indexed.  Indexing occurs when you visit the folder and the spinning arrow in lower left corner stops.  Try indexing one folder then doing a search in that directory to see if that is the problem.

           

          Rather than indexing each folder individually you can click "include non-indexed files".  This will be slow as it will index everything.  To see if this is happening look at the screen and you should see messages "indexing xxx folder" as it moves through the list.

           

          If indexing is not happening, or it is indexed and not finding anything it would probably be a permission issue.  See if you can write a keyword to a file, if not that is the problem.

           

          If permission a problem try right clicking on Bridge icon and choosing "run as administrator".  If that works you will know what the problem is.

          • 2. Re: CS5 Bridge "No Items to display"
            Tijazap

            This is currious. I am having almost the exact same problem. New Win7-64 box and suddenly no items found. I get this on local drives as well. So far it seems to be confined to when I use the show subfolders command. We need a fix for this one. I rebuilt the cache and also noted a string of errors in AppData\Roaming\Adobe\Bridge\ CS5\Cache\data\"machinename.err" Bridge does seem much happier running as an administrator. Is there a way to permit that when it's set to launch at startup.

            • 3. Re: CS5 Bridge "No Items to display"
              Curt Y Community Member

              Tijazap wrote:

               

              noted a string of errors in AppData\Roaming\Adobe\Bridge\ CS5\Cache\data\"machinename.err" Bridge does seem much happier running as an administrator. Is there a way to permit that when it's set to launch at startup.

              I have user-PC.err in that same file, but it is 0 byte.  Are your errors significant?

               

              One computer guy made an observation that folders made on a different computer may have permission problems.  Since you have a new computer this may be the case.  You might try clicking on a specific folder that has problems and choosing run as administrator.

               

              You can set the program to default to run as administrator, but you do loose some virus protection I am told.

               

              Usually permission problems only occur if trying to access an external drive, or network access.

               

              Did you transfer old programs to new machine, or do a new install?

              • 4. Re: CS5 Bridge "No Items to display"
                Tijazap Community Member

                All the errors were the same but there was a lot of them.

                [ERROR] mysql_embedded: Can't open file: 'filesystem_nodes.MYI' (errno: 144)

                I have no idea what they mean. After a couple of cache flushes prompted by a different message from Bridge saying the cache may be corrupt, I seem to have normal functions back. 

                The install was brand new. I'm still thinking there is something different in the way Win7-64 handles permissions as opposed to XP-pro where I never had a problem.

                • 5. Re: CS5 Bridge "No Items to display"
                  Curt Y Community Member

                  Tijazap wrote:

                   

                  I'm still thinking there is something different in the way Win7-64 handles permissions as opposed to XP-pro where I never had a problem.

                  This is certainly true.  Starting with Vista, Microsoft added a new level of security which has created some nightmares with permission problems.