2 Replies Latest reply on Dec 8, 2011 1:32 PM by Xircal

    General Installation Error

    PranavU

      I m tried to install Flash player on Windows XP. Flash Player Version is 11. But after downloading 50% it gives me general installation error.

       

      Contents of Flashinstall.log file are :

       

      =O====== M/11.0.1.152 2011-10-27+13-32-01.609 ========

      0000 [I] 00000010 "D:\DOCUME~1\Admin\LOCALS~1\Temp\4A.dir\InstallFlashPlayer.exe" -iv 6

      0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0004 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

      0005 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0006 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0007 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl

      0008 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

      0009 [W] 00001015 D:\WINDOWS\system32\Macromed\Flash\Flash.ocx 20

      0010 [I] 00000018

      0011 [W] 00001015 D:\WINDOWS\system32\Macromed\Flash\Flash.ocx 20

      0012 [I] 00000013 D:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx

      0013 [I] 00000015 D:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe

      0014 [I] 00000016 D:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll

      0015 [I] 00000019 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl

      =X====== M/11.0.1.152 2011-10-27+13-32-10.296 ========

       

      =O====== M/11.0.1.152 2011-10-27+13-31-31.359 ========

      0000 [I] 00000010 D:\DOCUME~1\Admin\LOCALS~1\Temp\ICD1.tmp\FP_AX_CAB_INSTALLER64.exe

      0001 [I] 00000011 0

      =X====== M/11.0.1.152 2011-10-27+13-32-11.781 ========

       

      =O====== M/11.1.102.55 2011-12-06+02-53-58.796 ========

      0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [F] 00001041

      =X====== M/11.1.102.55 2011-12-06+02-53-59.625 ========

       

      =O====== M/11.1.102.55 2011-12-06+02-54-43.859 ========

      0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [F] 00001041

      =X====== M/11.1.102.55 2011-12-06+02-54-44.984 ========

       

      =O====== M/11.1.102.55 2011-12-06+02-54-47.578 ========

      0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl

      0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 5

      0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

      0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

      0007 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0009 [W] 00001036 Software\Opera Software/Plugin Path 2

      0010 [W] 00001036 Software\Opera Software/Plugin Path 2

      0011 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

      0012 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5

      =X====== M/11.1.102.55 2011-12-06+02-54-51.187 ========

       

      =O====== M/11.1.102.55 2011-12-06+03-12-23.390 ========

      0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [F] 00001041

      =X====== M/11.1.102.55 2011-12-06+03-12-23.906 ========

       

      =O====== M/11.1.102.55 2011-12-06+03-13-18.828 ========

      0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl

      0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 5

      0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

      0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

      0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0010 [W] 00001036 Software\Opera Software/Plugin Path 2

      0011 [W] 00001036 Software\Opera Software/Plugin Path 2

      0012 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

      0013 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5

      =X====== M/11.1.102.55 2011-12-06+03-13-20.984 ========

       

      =O====== M/11.1.102.55 2011-12-06+14-57-15.937 ========

      0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl

      0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 5

      0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

      0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

      0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0010 [W] 00001036 Software\Opera Software/Plugin Path 2

      0011 [W] 00001036 Software\Opera Software/Plugin Path 2

      0012 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

      0013 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5

      =X====== M/11.1.102.55 2011-12-06+14-57-17.468 ========

       

      =O====== M/11.1.102.55 2011-12-06+15-32-52.781 ========

      0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl

      0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

      0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

      0007 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0009 [W] 00001036 Software\Opera Software/Plugin Path 2

      0010 [W] 00001036 Software\Opera Software/Plugin Path 2

      0011 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

      0012 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5

      =X====== M/11.1.102.55 2011-12-06+15-32-54.468 ========

       

      =O====== M/11.1.102.55 2011-12-06+15-59-07.203 ========

      0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [F] 00001041

      =X====== M/11.1.102.55 2011-12-06+15-59-07.765 ========

       

      =O====== M/11.1.102.55 2011-12-06+15-59-16.125 ========

      0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl

      0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

      0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

      0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

      0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0010 [W] 00001036 Software\Opera Software/Plugin Path 2

      0011 [W] 00001036 Software\Opera Software/Plugin Path 2

      0012 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll

      0013 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5

      =X====== M/11.1.102.55 2011-12-06+15-59-17.578 ========

       

       

       

       

      Pls can anybody help me to get out from this error.

       

      Thanks ,

       

      Pranav.