I installed addobe standard 6.0 after I already had Adobe Reader 9.2 on my computer. I was immediately made aware of the conflict and removed Standard 6.0 by the normal control panel, remove program process. I am using xp pro sp3. I then went to uninstall reader 9.2 and I get the following message
Error 1402: Could not open key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current\Version\Run\Optional Components\MSFS verify that you have sufficent access to that key, or contact your support personel"
I am the support personel since i am an individual user. I have been to the live chat room. I was provided with a link that had me go into diaganostic mode and attempt to remove from a command prompt the following:
This failed. It indicated that I did not have access to them either. I have been to Key above and right clicked on it, gone into permissions and I am afraid it is a little ( ok a lot) over my head. I have contacted the chat room for a second time and informed them that what they sent me did not work and was told to go to control panel and remove Adobe Flash Plugin and Active X and then try and remove Reader 9.2. I have done that and get the exact same message as above.
I am seriously open to suggestion and some hand holding here....