1 Reply Latest reply on Dec 6, 2011 4:43 PM by nealeh

    PE2 hangs with Windows 7 when creating and exporting files


      My computer running WinXP just broke down on me for the 2nd time in 7 years, so I finally decided to upgrade. I put it off because I was afraid of windows 7 having compatibility issues with my old software, and now I'm having trouble with Premiere Elements 2. After it opens up I can cancel and exit but if I try to create a file it stops responding. The tutorial opens up as if there's no problem and it plays on the timeline like normal. When I tried to export that sample video the computer hung for a long time before letting me change the output settings. The file rendered at a normal speed, and the exported video looks fine. Since then I've transferred my old files and have no problem working with them or importing new media to an existing file. It's just creating and exporting that causes problems. I'm using Windows 7 home premium, 64 bit.