Have you tried optimizing the speed for a Web site? In your SSL settings, choose WebSite. That may help.
If don't get a TOC at all in Firefox, there may also be an error somewhere. Try the Firebug plugin to see whether you receive an error. If you PM the URL I can take a look if you like.
I'll look at that plugin, but I am by no means an HTML\CSS expert, so I would it would probably take me awhile to "get it".
Thanks in advance.
Not a problem. Just load the page with the Console tab active. Then select errors and you'll only get the errors.
Note: The TOC is also very slow to load in Chrome. You've got quite a few merged projects, so make sure you've set the correct speed optimization.
Opening the help shows two errors in the Firebug console. I'm getting a 404 error about a file missing: "NetworkError: 404 Not Found - http://www.foodpro.com/help/release_2.4/webhelp/mergedProjects/FPUSRPRF/whxdata/whtoc.xml"
The errors indicate that the merged projects 'checkfiles' and 'FPUSRPRF' are missing. I suspect FF is choking on the missing mergedProjects/FPUSRPRF/whxdata/whtoc.xml. The execution always stops after that.
But perhaps a merged help Guru can tell you more.
That took care of it.
I had missed publishing the one project to the website, and the whtoc.xml must have been corrupt for the other one (I re-generated the output and uploaded).
That tool is awesome....I am sure it will be a big help in the future.
As for the speed....you are correct, many of these projects were generated originally for "intranet", now I guess I will be going back through them and creating new output files defined for "internet". ugh....I guess I know what I am doing the week between christmas and new year's.
Thanks for the help William!
Glad to hear it's solved. Just to give you a heads up: The speed setting is just an SSL setting. Set the SSL, republish and upload. It shouldn't take more than a few hours to get all your projects with the correct settings on the net.