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1. Re: Audio is OK until PP CS5.5.2 is opened then all other audio fails and PP works
JSS1138 Dec 8, 2011 10:03 PM (in response to nickdbomb)Remove the Matrox (and drivers). See if that helps.
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2. Re: Audio is OK until PP CS5.5.2 is opened then all other audio fails and PP works
nickdbomb Dec 9, 2011 2:53 PM (in response to JSS1138)From Martrox Tech support
We were able to reproduce the issue and have reported your steps to our engineering department.
We will address any updates as soon as we have any.
Preferences
Audio Output mapping set to: Premiere Pro WDM Sound.
Audio Hardware set to: Premiere Pro WDM Sound
ASIO set to: Speakers (Matrox WDM audio device LE)
Player: Matrox Player
Windows Mixer - Speakers (Matrox WDM audio device LE)
Control Panel/Sound/speakers Matrox WDM audio device Set as default
Asus P5E Deluxe
RealTek SoundMAx driver 6.10.2.6585 Latest driver for 64 bit W7
MX02 audio driver 5.5.1.44
the sequence properties:
Sequence 01
1920 x 1080
00;03;11;02, 29.97 fps
48000 Hz - Stereo
I loaded a different sequence and adjusted the Matrox settings accordingly. The problem remains the same.
Sequence 01
720 x 486
00;00;00;00, 29.97 fps
48000 Hz - Stereo
1080p 29.97
Matrox AVI CODEC
Type: MPEG Movie
File Size: 623.1 MB
Image Size: 1920 x 1080
Frame Rate: 29.97
Source Audio Format: 48000 Hz - compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:02:23:21
Average Data Rate: 4.3 MB / second
Pixel Aspect Ratio: 1.0
Video Shot on Sony PMW EX1 Square pixels Native 1920x1080 MP4 Imported by PP CS5.5.2
NVIDEA GeForce GTX 560 Ti
driver 8.17.12.8026
Latest W7 updates installed


