1 Reply Latest reply on Dec 12, 2011 10:14 AM by MD Hunt

    I cannot install flash builder 4.6.  Installation hangs while unpacking files

    MD Hunt

      Below is the information from the event viewer.  I am using Windows XP SP3.  I don't know, but I wonder if it has something to do with our roaming profiles.  The place it seems to be trying to unpack to is \\EssexHQVM\Desktops$\user.name\Desktop\Adobe Flash Builder 4.6 Installer, which has a special character in it.  I can't find any way to have the file unpack to another location, it doesn't prompt for a location.

       

      Event Type:Error
      Event Source:Application Hang
      Event Category:(101)
      Event ID:1002
      Date:
      12/9/2011
      Time:
      10:56:55 AM
      User:
      N/A
      Computer:MIKESHOST

      Description:

      Hanging application FlashBuilder_4_6_LS10.exe, version 1.0.1.2, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

       

       

      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

      Data:

      0000: 41 70 70 6c 69 63 61 74   Applicat

      0008: 69 6f 6e 20 48 61 6e 67   ion Hang

      0010: 20 20 46 6c 61 73 68 42     FlashB

      0018: 75 69 6c 64 65 72 5f 34   uilder_4

      0020: 5f 36 5f 4c 53 31 30 2e   _6_LS10.

      0028: 65 78 65 20 31 2e 30 2e   exe 1.0.

      0030: 31 2e 32 20 69 6e 20 68   1.2 in h

      0038: 75 6e 67 61 70 70 20 30   ungapp 0

      0040: 2e 30 2e 30 2e 30 20 61   .0.0.0 a

      0048: 74 20 6f 66 66 73 65 74   t offset

      0050: 20 30 30 30 30 30 30 30    0000000

      0058: 30                        0      

        • 1. Re: I cannot install flash builder 4.6.  Installation hangs while unpacking files
          MD Hunt Level 1

          So, the best solution that I have come up with, which is a poor solution, is to run the .exe file on a machine that is not connected to our network and wait for the files to unpack.  Then copy the files to a thumb drive and move them to the computer that I work from.  I can then install Flash builder with no problem. 

           

          This is a kludgy work around that ought not be.  How hard is it to have the unpacking routine prompt for a location?  That would allow me to give it a location to unpack that would not cause a hang up.  Or, failing that, why not unpack in the same location as the file that is doing the unpacking?  Then I could simply place the file in a good location and let it run.