4 Replies Latest reply on Jul 26, 2013 2:52 AM by lankawi2328

    ADE Doesn't Recognize Kobo E-Reader


      After a couple of months of effort, my wife has been unable to get a library book onto the Kobo e-Reader via Adobe Digital Editions. I am now trying to figure out the problem......


      ADE does not recognize the Kobo e-Reader that is to say the Kobo does not show up as an icon on the Bookshelf of ADE. So there is no way to transfer the book onto it.


      I have tried uninstalling the ADE and reinstalling to see if it would then recognize the e-Reader to no avail.


      The ADE is "authorized" and the Kobo reader is recognized by the computer as evidenced by it showing up with a drive letter in "MY Computer".


      Assistance requested and appreciated.