1 Reply Latest reply on Dec 10, 2011 1:28 PM by Peter Spier

    in design crash when printing

    IPZ 69

      Hi! I recently install my cs4 in a new iMac- Mac OS X Lion 10.7.2, indesign or illustrator crashes anytime I send a document to print.

       

      Anyone can help?

       

      Thanks a lot

       

      This is the report:

       

       

      Process:         Adobe InDesign CS4 [811]

      Path:            /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4

      Identifier:      com.adobe.InDesign

      Version:         6.0.6.622 (6060)

      Code Type:       X86 (Native)

      Parent Process:  launchd [124]

       

       

      Date/Time:       2011-12-10 09:55:31.575 -0600

      OS Version:      Mac OS X 10.7.2 (11C74)

      Report Version:  9

       

       

      Interval Since Last Report:          11021 sec

      Crashes Since Last Report:           11

      Per-App Interval Since Last Report:  1734 sec

      Per-App Crashes Since Last Report:   10

      Anonymous UUID:                      DD4154EB-D417-4722-84DE-A1A015B716BA

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

       

       

      VM Regions Near 0:

      --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4

          __TEXT                 0000000000001000-0000000000004000 [   12K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4

       

       

      Application Specific Information:

      objc[811]: garbage collection is OFF

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.apple.CoreFoundation                0x982de179 CFURLCreateStringWithFileSystemPath + 265

      1   com.apple.CoreFoundation                0x982de05d CFURLCopyFileSystemPath + 45

      2   AdobeAGM                                0x002b1ae0 AGMInitialize + 1392018

      3   AdobeAGM                                0x00476218 0x146000 + 3342872

      4   AdobeAGM                                0x0016e79a AGMInitialize + 68172

      5   AdobeAGM                                0x002ad34b AGMInitialize + 1373693

      6   AdobeAGM                                0x0016f748 AGMInitialize + 72186

      7   com.adobe.InDesign.Print                0x1539d567 GetPlugIn + 455687

      8   com.adobe.InDesign.PrintUI              0x28686720 GetPlugIn + 265616

      9   com.adobe.InDesign.PrintUI              0x28686dbc GetPlugIn + 267308

      10  PublicLib.dylib                         0x010b54c2 Command::DoImmediate(short) + 34

      11  com.adobe.InDesign.Utilities            0x10d315c3 0x10d2f000 + 9667

      12  com.adobe.InDesign.Utilities            0x10d317ec 0x10d2f000 + 10220

      13  com.adobe.InDesign.AppFramework          0x0fd4913e 0xfd30000 + 102718

      14  PublicLib.dylib                         0x010b5dcb CmdUtils::ProcessCommand(ICommand*) + 59

      15  com.adobe.InDesign.PrintUI              0x28696cf0 GetPlugIn + 332640

      16  com.adobe.InDesign.Print                0x15369f7d GetPlugIn + 245277

      17  PublicLib.dylib                         0x010b54c2 Command::DoImmediate(short) + 34

      18  com.adobe.InDesign.Utilities            0x10d315c3 0x10d2f000 + 9667

      19  com.adobe.InDesign.Utilities            0x10d317ec 0x10d2f000 + 10220

      20  com.adobe.InDesign.AppFramework          0x0fd4913e 0xfd30000 + 102718

      21  PublicLib.dylib                         0x010b5dcb CmdUtils::ProcessCommand(ICommand*) + 59

      22  com.adobe.InDesign.PrintUI              0x28647937 GetPlugIn + 8103

      23  com.adobe.InDesign.Actions              0x13083c03 GetPlugIn + 15171

      24  com.adobe.InDesign.Actions              0x13088a3b GetPlugIn + 35195

      25  com.adobe.InDesign.AppFramework          0x0fd32803 0xfd30000 + 10243

      26  com.apple.HIToolbox                     0x94837920 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

      27  com.apple.HIToolbox                     0x946b3803 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602

      28  com.apple.HIToolbox                     0x946b2c80 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482

      29  com.apple.HIToolbox                     0x946c7aa9 SendEventToEventTarget + 76

      30  com.adobe.InDesign.AppFramework          0x0fd338f7 0xfd30000 + 14583

      31  com.adobe.InDesign.AppFramework          0x0fd56b3e GetPlugIn + 16750

      32  com.adobe.InDesign                      0x000026eb main + 187

      33  com.adobe.InDesign                      0x00001fb2 start + 258

      34  com.adobe.InDesign                      0x00001ed9 start + 41