I had Elements 3.0 installed on my home computer. My computer crashed and everything had to be re-installed. I can not put my hands on the disc for 3.0 but I do have my serial number. I downloaded PSE 10.0 and every time I try to use it, it shuts down. I found that I only had 512MB of RAM so I upgraded to 2.5 gig. It still crashes!! I get the following Windows error.
Elements 10 Organizer has encountered a problem and needs to shut down. We are sorry for the inconvenience.
If you where in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send us. We will treat this report as confidential and anonymous.
App Name : Phototshopelementsorginizer.exe AppVer10.0.0.0
Mod name tbbrdll Mod Ver 2.2.2009.1011 Offset 000253da
At this point I have some pictures I would like to work on for Christmas and was wondering if I could download a copy of 3.0 and use my serial number. (not paying anymore money) I would love to use 10.0 but it just won't run on my system. It has become very frustrating.
Any and all help would be greatly apperciated.
My System is as follows
AMD Athlon XP 2400+
200 GHZ, 250 GB RAM
Have you tried the Photoshop Elements forum?
This the Premiere Elements forum.