7 Replies Latest reply on Dec 14, 2011 7:46 AM by stonepier

    Photoshop file not visible when opened.

    thomkreg

      Hello,

       

      I have a somewhat strange issue with opening a .psd file.

       

      The file consists of 3 layers, some created in illustrator and then painted in photoshop. The file opens and displays absolutely perfectly on my mac, however, when I send it to the clien they have reported back that when they open the file themselves, all they see is a blank image. Ive tried resaving and resending the file, but the problem still persists.

       

      Any help would be mssively appriciated as I'm on a tight deadline!

       

      Thanks again!

       

      Tom.