7 Replies Latest reply on Jan 3, 2012 10:29 AM by jdchurchill

    having trouble installing adobe photoshop (and illustrator) cs3

    jdchurchill Level 1

      i have recently reformatted my computer (Windows Vista Business) and am trying to reinstall photoshop cs3 from a dvd and am having some problems.  This dvd installed fine about a year ago when we upgraded the computer from xp to vista but now when i can get the dvd going (sometimes it freezes the computer) i get a couple of notifications: 


      Invalid Unicode File












      i am currently working my way through this troubleshooting guide http://kb2.adobe.com/cps/400/kb400992.html but nothing has worked yet so i figured i'd see what the forum could tell me.  any assistance would be greatly appreciated!