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Have you checked the Regional settings for your keyboard in the computer system preferences.
Check the language that's actually assigned (thought I don't think that's really it -- it does look like a keyboard mapping problem or a Mac-to-PC font mapping problem). The language options in the prefs are for the choice of dictionary vendor in cases where more than one dictionary is installed for a language. The actual languag used is assigned as a character attribute.
no that didnt work
Have you used this font before and not experianced this? What is this fonts name?
We have been having similar Issues as above.
We are getting font character "Glyphs replacing other characters"
Specs of the machines
ID version=ID-CS5 ver 7.0.3
Acrobat Distiller version = 8.0
Suitcase version=12.1.7 (We do not use suitcase anymore thinking this was the issue, we place the fonts into the Indesign CS5 font folder)
Fonts we have had this issue with
Sabon LT Std.
Garamond MT Regular
Fairfield LT STD
Palatino LT Std
Minion Pro Regular
Times New Roman PS
Characters that have been causing the issues.
io, il, hn, SY
The characters they are replaced with.
Ú Ÿ Õ Š Ỳ §
We run font cache cleaners such as Font Nuke, Font smasher and we even created our own from information found in other places where all the font cache's hide as well as suitcase's.
We tend to catch this issue in out PDF files we are actually but it does show up in the Indesign file, but you can close indesign and then reopen it and the issue is gone.
This lead us to believing it was a system font cache issue.
We process many jobs on a given day via 3 different machines that are setup to create PDF files.
We have a Process in place that before every job we clean the font cache and restart the machine. Now I do not know if people are following this procedure all the time but we do have this issue appear like every 3 weeks when we get more work going thru the workflows.
I am looking for other Solutions to what this could be, would upgrading to cs5.5 help solve this issue? Could it be Indesigns Preference file getting bashed as well? How can I better search for these characters.
We have been finding new characters it has replaced so its not always the same characters one time it was
joÚ =john this was the latest.
Thank you for any responses.
We had a similar problem when importing certain Word docs into InDesign (CS3 and CS5). We never tracked down what caused it, but saving the Word doc as RTF then importing the RTF file solved the problem. That was with Office 2004 for Mac. Office 2011 for mac doesn't seem to be a problem so we don't need to convert to RTF anymore and can import the original docx files. Hope this helps!