0 Replies Latest reply on Dec 13, 2011 12:19 PM by miglo19697989

    Adobe Reader 10.1.1 Won't Print

    miglo19697989

      ADOBE READER 10.1.1 WON'T PRINT

       

      I am using Adobe Reader 10.1.1 on both my laptop and my desktop.  Both have Windows 7.

       

      There is no problem with the laptop, however.....

       

      On the desktop, I can print all PDFs EXCEPT  when I am on a website that uses pdf files.

       

      The PDF document appears and the (disappearing/re-appearing) Adobe control functions icons appear.

       

      On my laptop, which works fine, when I click the print or save icons, the icon turns from grey to white and Adobe responds (ie shows the printer dialog box.)

       

      However, when I try this on my on my desktop, nothing happens.

       

      The icons stay shadowed, and do not turn white and nothing happens when I click them.

       

      There is no error dialog.   I use a Samsung 2010 laser printer.

       

      Can you please help me?

       

      ps I tried uninstalling and re-installing 10.1.1 without success.

       

      - Michael