I have received a pdf from a courier company so I can print the label. However whilst the frame and their logo come out, neither my address or teh recipients address will print. yet BOTH are visible on teh screen
This is not a one off problem. I have had this before from other sources. It is extremely frustrating.
PLEASE does anyone have any ideas what teh problem might be?
Are you able to test the form with a different printer? Can you post the PDF somewhere so we can test it?
It is extremely puzzling.
Using a Kyocera C5020N laser printer I lose the fields
Using a HP 6940 injet printer, the fields are printed
Any idea why?
It's rare, but some printer drivers have trouble with fields. You can try printing as image (click the Advanced button on the Print dialog), or seeing if there is an updated printer driver.