2 Replies Latest reply on Dec 24, 2011 10:04 AM by mindsclay

    Installing render-only version -

    mindsclay Level 1

      In the past I was able to install the render-only version  (render engine) of AE on several computers with only the 1 license for the full version. Now I am being asked for a license key each time I try to install the render-only version. What am I doing wrong??

       

      Contacting support on the weekends gives you a person who doesn't understand English enough to help. In fact, I was told that I needed to buy more licenses to install the render engine for network rendering.

       

      I contacted the licensing department (during the week) and I was told that I did NOT need a license for the render-only version.

       

      Yet here I am still stuck without the ability to network render with After Effects.