0 Replies Latest reply on Dec 23, 2011 10:48 AM by frankz00

    Adobe: Please call Carbonite

    frankz00 Level 1

      and learn from there how to handle online activation.  If I transfer another computer, they have a way of going into their website and deactivating online.  Hassling the customer for upgrading and forgeting to deactivate from the software discourages legitimate purchases.  The first time I went through this, my hard drive crashed.  To have Adobe tell me I did wrong by not deactivating before my hard drive crash is like kicking me when I'm down.  Instead I should be asked if I want to transfer license to this computer and be done with it.  Hassling customers is bad!