I am having the very exact problem and have installed and uninstalled it very frustrating. Any Help would be much appreciated. Just wanted you to know you are not the only one with this problem
I am having the same issue..with this who can we discuss this with...
I have trawled the net for weeks trying to get a solution to this problem and have found this answer on another forum (Think I am ok to post the link???)
I have been so frustrated by this issue that when I read this thread earlier I have actually registered with this forum to post an answer because I understand how annoyed everyone must be.
I hope the link works
I am unable to locate information regarding which Operating System this device uses. I would recommend you contact the manufacture as they should be able to best assist you. You could try also posting to our Flash Player forum but I believe you will gain more traction with the company which manufactured the device.
The learning Lodge software would ask to update the flash player, so I did, then it took me to the flash download page to select the proper operating system used by my computer, then it after the flash update it took me to a success page, so I tried the Learning Lodge Navagator software again and got the same message as before, to update my flash player again!
So after a couple times trying to do this, I noticed that on the flash download success page there were other (optional) downloads. One of which was the Adobe Shockwave Player download . So I did and now the Vtech LLN software works.
I hope this helps! Just click on the text link above to get to the shockwave player download page.
If not try the link to the yahoo answers page that "Minicavey" posted above, it seems to work for people too.
if you haven't fix it yet, the last poster said to download adobe shockwave. i did that on 3 dif. computers and our innnotab now works on all 3. good luck