You may want to try the following:
Run this fix from Microsoft: http://support.microsoft.com/mats/Program_Install_and_Uninstall
Uninstall Reader using Add/Remove Programs
If you want to reinstall Reader, download it from http://get.adobe.com/reader/direct/
Thank you very much. It really took a lot of time but it eventually worked on most problems after I downloaded the software to my computer and then ran it from my HD rather than the Internet. The software wouldn't run over the Internet.
The problem really started a few weeks ago when I installed Air. Air hosed my AR 8.2.6 so I ended up uninstalling both with add/remove programs then installing AR 10.1.1. AR 10.1.1 never worked with IE on my 32 bit XP SP3 machine. The Fix It program you pointed me to eventually got rid of Air and AR 10.1.1 but AR 8.2.6 still has some bad keys and won't uninstall. I downloaded and installed AR 9.4 with some difficulty as I had to ignore an error message (it didn't want to install because it was unable to uninstall AR 8.2.6 which isn't there). AR 9.4 seems to be working.
From reading other posts, my gut feeling is that Adobe didn't properly test AR 10.1.1 or the current version of Air to ensure they run properly on 32 bit XP machines.
I followed the link you suggested. Thank you for the idea. On the web
site it says that Microsoft no longer supports the Windows Installer
Cleanup Utility. That function was replaced with FixIt which is what I
used to get rid of AR 10.1.1 and Air. For some reason it won't work with
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For some reason it won't work with AR 8.2.6.
That's why I suggested the Windows Installer Cleanup Utility.
The reason why it is no longer supported by Microsoft is that it wouldn't work with Office 2007. It still works with other products, including Adobe Reader.
I downloaded and tried the cleanup utility. It appears to have gotten rid of AR 8.2.6. Air no longer shows up in the cleanup utility, but it still shows up in the Control Panel under Add/Remove Programs. Strange that I can't get rid of that program.
Thanks for the help.
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Regarding AIR; I would (if I encountered the same situation) reinstall AIR, then remove it through Add/Remove Programs.
On the other hand, AIR is a very useful runtime, although not many applications use it yet.
I tried to Install Adobe Reader X 10.1 on a Vista Machine; the computer met all the requirements etc., but when I tried to Install it the normal way - on the Install - it would get to the Download Dialog and then Timeout with an error.
But with the link that let me Download the Complete Program - I was able to Install it successfully. Thanks for the link: http://get.adobe.com/reader/direct/
Thanks for that idea. After reinstalling AIR then uninstalling I finally got rid of it.