This could be a result of pulling the plug on the ereader before it has
finished updating itself.
The normal sequence is to close ADE first, then watch the screen on your
ereader to make sure that it finishes updating before you unplug it from
your computer. When it's finished, you can 'eject' it from your computer,
either by using Windows Explorer (NOT Internet Explorer) or by using the
icon in the system tray at the bottom right of your Windows screen....
Thanks for the reply. I tried this however and unfortunately it made no difference. The file is fully loaded on the E-reader but when it is disconnected from ADE it is unable to open it. Could this be because of DRM which won't let the E-reader open the file?
Sorry that the process didn't work. To answer your other question, if the
digital rights would not allow copying, then ADE would have told you so,
and would not have copied it to your ereader. My guess at this point is
that the files you did copy are corrupted. I don't know how you remove the
ebook from your ereader, but you could try to delete it and then try to
One thing we haven't touched on is the exact model of ereader you have.
Click HERE <http://blogs.adobe.com/digitalpublishing/supported-devices> to
see the list of supported devices. If your ereader is shown in the list,
then ADE 'should' be able to do the transfer correctly. It's possible that
ADE could do a transfer to your ereader even if it's not in the list, but
there's no guarantee that it would work - kinda like the current situation?