Is this an eSata drive or a USB drive?
Have you unplugged and replugged the drive recently?
Have you ever gone into Windows Control Panel and mandated an unchanging drive letter? (you need to provide OS information, since Mac may be different than Windows in how it manages drive letters)
Thanks for the help so far - I think I see a light at the end of the tunnel. The hard drive I am using is Seagate FreeAgent GoFlex Drive. I did look in the Windows control panel and this drive is now registered as "E". Previously is was named "F". So that must be the problem - and I have no idea how this happened. I also have no clear idea on how to proceed. Can you please let me know what to do to change it back to "F". I'm sure its probably pretty simple, but not sure how to do it.
Again, thanks for this help!
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For instructions on how to do things in Windows, search http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
I don't know the exact search words you should use... maybe something like
removeable drive letter
set drive letter
set usb drive letter
Set it to a letter that you are sure is otherwise NOT used... ie, something other than a camera and/or memory stick you connect via USB
I got the change made and everything is working. I still don't understand how the name changed - but so be it. Thanks so much for the help!
On a side note, when importing clips from a memory card, you get the "video importer" pop-up. This does not appear available when importing video clips from an external HD. Is that correct - or is there some way to get this tool to work. I like the video importer because you can see an image of the clip, to help selecting the correct one. When I import a .mov file from my HD into PRE there is not preview.