0 Replies Latest reply on Dec 26, 2011 6:12 PM by krosenback

    Downloading Problem - PRS 650

    krosenback

      I used to have my Sony library on a different computer.  I no longer have access to that computer and now when I try to download books already purchased from Kobo, I receive the following error message:  IDS_ERR_MSG_DOWNLOADEDBYANOTHERUSER.  When I contact Sony they told me the problem was with Kobo.  Kobo told me the problem is with Adobe.  Can anyone tell me how to fix this problem?