I'm using RoboHelp 8 to generate WebHelp output from a Windows 7 system.
My help project includes a handful of user guides in PDF format. The PDF files have been added to baggage files and I link to them from help topics without any issue. The PDF files appear in the webhelp search results and when clicked from the search results, a 404-Page Not Found error appears in the right pane. It seems that the path to the file includes a backslash (\) just before the filename instead of a forward slash (/). If I open the link in a new window and manually change the path to use a forward slash then the PDF file opens.
When I link to the PDF file from search results, the path looks like this (resulting in 404 Page Not Found):
When I link to the PDF file from a topic, the path looks like this (works as expected):
How do I fix the path in the search results?
Message was edited by: ttrujillo Just realized that this only seems to be an issue in Mozilla Firefox. I'm using Firefox 8.0.1. I do not have a problem with the links in IE 9 or Google Chrome 16.0.912.63 m.
Thanks for having posted that update about it only being in Firefox. Today I've been trying to solve the same problem in my own (live) project, and thanks to you I checked and now know that it only occurs in Firefox (24.0); not in Chrome, IE, or Safari. Bizarrerie.