1 Reply Latest reply on Dec 28, 2011 10:23 PM by pwillener

    Downloading Reader

    JJarvis62

      I've been trying to download Reader all day.  The download gets to about 96% complete and stops and says "Some programs are open that need to be closed to update.  Please close these programs to continue"   ...and it lists the programs that need to be closed.   Microsoft Internet Explorer.  BUT...Problem is...Explorer is not even open when this happens!!!  I've tried rebooting.  I've tried doing it with Google Chrome.  I've tried everything....lots of times.  But it still keeps telling me I need to close Microsoft Internet Explorer to complete the download.   HELP!!!  Anybody have any idea what I can do with this problem??? Thanks!