I have a reader PocketBook IQ701. When I started to move borrowed books tro the device, I moved the ACSM file to the device directly and then opened the file on the device. I was asked to enter ID, and authorization was OK, but the book was not readable. I had to reboot the device, to start over. I did this or similare a couple of times before I got the message "E_ACT_TOO_MANY_ACTIVATIONS". Then I found out to start (the right way) from the PC with digital editions, but when I tried to authorize the device, I again got the message "E_ACT_TOO_MANY_ACTIVATIONS ...". How do I deactivate all the activations of my PocketBook device from my ID.
I have used another email-adress to create a new Digital ID, and used this to make it work, but I would rather use my own email adress, which I also use with my smartphone and the Bluefire reader.
Digital Editions help people are supposed to be able to reset your
counters. However, you have to be persistent - this is NOT a problem that
will be resolved if you buy HELP time because the product is free. And
most of the tech's I've talked to won't do anything because they've been
set up to do product support for those Adobe products that you pay money