1 Reply Latest reply on Dec 30, 2011 10:51 AM by Frustrated in AZ

    How do I deactivate all the activations of my PocketBook device from my digital ID

    VitasBlog1

      I have a reader PocketBook IQ701. When I started to move borrowed books tro the device, I moved the ACSM file to the device directly and then opened the file on the device. I was asked to enter ID, and authorization was OK, but the book was not readable. I had to reboot the device, to start over. I did this or similare a couple of times before I got the message "E_ACT_TOO_MANY_ACTIVATIONS". Then I found out to start (the right way) from the PC with digital editions, but when I tried to authorize the device, I again got the message "E_ACT_TOO_MANY_ACTIVATIONS ...". How do I deactivate all the activations of my PocketBook device from my ID.

      I have used another email-adress to create a new Digital ID, and used this to make it work, but I would rather use my own email adress, which I also use with my smartphone and the Bluefire reader.