I don't use that camera, but...
When you copy files from a memory chip camera you need to copy the entire folder to your hard drive
That folder structure may/will contain "metadata" information that tells editing software how to use the files
You then import from that folder on your hard drive
I'm not sure that I follow you. I usually take the SD card and plug it into
my laptop SD card reader. I then use the import from card reader
functionality from within Elements.
Mark from pda
Use Windows Explorer to go to the SD card when you have connected your card reader to a USB port
Find the folder/directory where the files reside
Copy that entire folder/directory to your computer hard drive
Import into Elements from that folder/directory on your hard drive
See if this fixes your problem