If you open the MOV in Media Info or G Spot, what does it show as its resolution, frame rate and codec?
As you've said, the MOV suffix itself doesn't tell you much. Inside that package could be any of hundreds of possible codecs, most of which won't digest well in Premiere Elements.
Meantime, are you on a Mac or PC? What operating system are you using? Have you got the latest version of Quicktime on your machine, per the program's requirements?
You are correct, in that MOV (like AVI, and many other formats) are but wrappers, and what those contain, are all important. This ARTICLE goes into more detail, and explains how to "peek inside the wrappers," to know what you have and what you need.
I give you a suggestion, you can try to converter the media format, you need converter the MOV to Premier suported formats. first you download the video converter,then just few steps you will get your want. This video converter support allmost all formats conver.
Your friend - Fishman
any answers to this? I just posted the same problem with Gspot screen shots