4 Replies Latest reply on Feb 11, 2012 10:21 AM by savage40

    Error when adding .MOV file to Premiere Elements 10


      Im trying to add videos taken on my ipad to a new project in Premier Elements 10, but I get this error:  Add Media Failure = The importer reported a generic error.


      I've read that .mov is just some sort of container and I might need to download a codec of some sort.  Has anybody already solved this problem and can just dumb it down for me?  Im new to all this - its just a hobby, so Im not very technical.