11 Replies Latest reply on Jan 2, 2012 11:35 AM by DaneinOrlando

    Help - please. Can not authorize my Galaxy Tab !!!


      I have talked to 3 different cust. service reps. and they have not been able to help other than sending me to this forum. Can someone help me getting my Galaxy Tab 10.1 authorized?


      I have downloaded ADE to my laptop, and authorized that computer. I was told to deactivate, attach the Galaxy and the authorize again, and the Galaxy should show up. This does not happen - and I have done this a couple of times. What steps am I missing?