2 Replies Latest reply on Jan 2, 2012 1:57 PM by Kay067

    Why do I get an error when dowloading from e-Books.com to Adobe?

    Kay067

      Hi - have installed Adobe Reader as prompted by e-books.com, registered etc. then purchased my books and went to download them. Once the file (book) has downloaded, Adobe Reader gives me this error message:

       

      Error getting license. server communication problem : E_ADEPT_URL_SIGNATURE_ERROR

       

      I found the error message in one of the Adobe "help" sections but it doens't make much sense to a non-techi like myself.

       

      Anyone can assist please?

       

      I have a Kobo if that makes any difference

       

      Thanks