5 Replies Latest reply: Jan 3, 2012 1:08 PM by Chris Cox RSS

    Photoshop CS5 opens and says "Adobe Photoshop CS5 has stopped working"

    BrandonY0UR Community Member

      Hey guys.. I hit this problem tonight after trying for several hours to open Adobe PS CS5.

      Photoshop worked earlier today and i have made no changes on my PC since running PS again.

      I am running Windows 7 Service Pack 1 64bit


      I have tried Pressing CTRL+SHIFT+ALT to delete the Adobe Photoshop Settings File with no success.

      I have rebooted my computer several times.

      I have ran as administrator.


      As far as I can tell it has something to do with KERNELBASE.dll 


      You guys are my last chance.. THANK !


      Brandon (Y0URD4MS31F)



      Here is a log from event viewer...


      Log Name:      Application

      Source:        Application Error

      Date:          1/2/2012 11:01:13 PM

      Event ID:      1000

      Task Category: (100)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:      Brandons-PC


      Faulting application name: Photoshop.exe, version:, time stamp: 0x4b504eff

      Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319

      Exception code: 0xc06d007f

      Fault offset: 0x0000b9bc

      Faulting process id: 0xeb4

      Faulting application start time: 0x01ccc9cc53e0ded5

      Faulting application path: C:\Users\Admin Brandon\Desktop\Hacking, mods, C++\Adobe Photoshop CS5 (No Brushes)\Photoshop.exe

      Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

      Report Id: 938be8e8-35bf-11e1-98bd-001583ba828e

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


          <Provider Name="Application Error" />

          <EventID Qualifiers="0">1000</EventID>




          <TimeCreated SystemTime="2012-01-03T04:01:13.000000000Z" />




          <Security />













          <Data>C:\Users\Admin Brandon\Desktop\Hacking, mods, C++\Adobe Photoshop CS5 (No Brushes)\Photoshop.exe</Data>