5 Replies Latest reply: Jan 9, 2012 11:56 AM by John T Smith RSS

    Unable to Embed Acrobat into Word 64-bit

    brranndon Community Member

      My setup is: Windows 7 64-bit, Word 2010 64-bit, Adobe Acrobat 9 Pro v9.4.7.

       

      When I attempt to insert a pdf file into Word, I receive the following message:

      The program used to create this object is AcroExch.  That program is either not installed on your computer or it is not responding.  To edit this object, install AcroExch or ensure that any dialog boxes in AcroExch are closed.

       

      I have researched this issue a great deal. 

       

      Previously, I found a posting which specified some registry keys to delete.  I followed these directions and it worked.  But, after installing some updates, the issue is back and I am unable to find the post specifying the registry keys to remove.

       

      Any help will be greatly appreciated.

       

      Thanks!

      Brandon