6 Replies Latest reply on Jan 12, 2012 6:01 AM by doctordun

    Indesign CS5.5 Keeps Crashing (OSX 10.7.2/Design Premium)

    ZoomArt1

      I just purchased a new MacPro, Its running 10.7.2. And I just installed my Design Premium. All ther suite programs launch fine, except InDesign. Ive only opened one file, and I just tried to launch it and it closes almost immediately. Here is the crash report,

       

      http://pastebin.com/WaaqK14e

       

      Any and all help would be much appriciated! Thanks

        • 1. Re: Indesign CS5.5 Keeps Crashing (OSX 10.7.2/Design Premium)
          John Hawkinson Level 5

          Thanks for posting the crash report. While the cause isn't obvious, it shows you're running 7.5.0. Please update to 7.5.2 and post the new crash report if it still occurs, thanks!

          • 2. Re: Indesign CS5.5 Keeps Crashing (OSX 10.7.2/Design Premium)
            ZoomArt1 Level 1

            This maybe a stupid question but how do I update to 7.5.2 if it doesnt open?

            • 4. Re: Indesign CS5.5 Keeps Crashing (OSX 10.7.2/Design Premium)
              doctordun Level 1

              I am having the same problem. Running Lion 10.7.2 and Adobe Design Premium. Every module works except for InDesign. I re-installed Indesign with the same results.

              The patch, referred to in the earlier post is for Design Premium Server and I don't have that. I did find the one for mine and patched with no results. It still crashes.

               

              Here is the report: http://pastebin.com/VSRD8Ucg

              • 5. Re: Indesign CS5.5 Keeps Crashing (OSX 10.7.2/Design Premium)
                John Hawkinson Level 5

                doctordun:

                I am having the same problem. Running Lion 10.7.2 and Adobe Design Premium. Every module works except for InDesign. I re-installed Indesign with the same results.

                In fact you are not.

                 

                Your crash report looks nothing like ZoomArt1's. That means please start a new thread, don't hijack this one.

                While I haven't seen your crash before, it is clear that it is related to Extensis Suitcase Fusion:

                 

                 

                Application Specific Information:

                *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: 'launch path not accessible'

                *** Call stack at first throw:

                (

                0   CoreFoundation                      0x97067d87 __raiseError + 231

                1   libobjc.A.dylib                     0x9826e149 objc_exception_throw + 155

                2   CoreFoundation                      0x96fcf619 +[NSException raise:format:arguments:] + 137

                3   CoreFoundation                      0x96fcf589 +[NSException raise:format:] + 57

                4   Foundation                          0x9393c731 -[NSConcreteTask launchWithDictionary:] + 506

                5   Foundation                          0x93a69b39 +[NSTask launchedTaskWithLaunchPath:arguments:] + 255

                6   ExtensisFontManagementIDCS5.5       0x0b30044c _Z19FindAndLaunchFMCorePSs + 1404

                7   ExtensisFontManagementIDCS5.5       0x0b2b43a2 _ZN12EPFInterface19InitializeFrameworkEPK10__CFString + 866

                ExtensisFontManagementIDCS5.5       0x0b2b6200 _ZN12EPFInterfaceC1EPK10__CFStringS2_S2_S2_ + 286

                9   ExtensisFontManagementIDCS5.5       0x0b2b355e _ZN15SuitcaseGlobals21GetSharedEPFInterfaceEv + 192

                10  ExtensisFontManagementIDCS5.5       0x0b2d9b05 _ZN27AppStartupShutdownResponder7StartupEv + 279

                11  AppFramework                        0x0e0ed500 GetPlugIn + 182592

                12  ObjectModelLib.dylib                0x01147516 ObjectModelLib.dylib + 165142

                13  ObjectModelLib.dylib                0x01157c1d _Z11ShuksanInitPFP14IStartupScreenvEP7IPlugIn + 23101

                14  ObjectModelLib.dylib                0x01153244 _Z11ShuksanInitPFP14IStartupScreenvEP7IPlugIn + 4196

                15  Adobe InDesign CS5.5                0x00002842 main + 82

                16  Adobe InDesign CS5.5                0x000027c6 start + 54

                17  ???                                 0x00000002 0x0 + 2

                )

                ...

                0xb248000 -  0xb423fff +com.extensis.AutoActivationPlugin.ID7 (3.0.4.11 - 3.0.4.11) <A81F252B-5469-FEEC-B76E-532E230CCA13> /Applications/Adobe InDesign CS5.5/*/ExtensisFontManagementIDCS5.5

                 

                Therefore, please disable Suitcase Fusion's autoactivation plugin (or perhaps the entire product itself) and contact Extensis for support.

                You may need to remove the ExtensisFontManagementIDCS5.5 file from your Plug-Ins folder by hand.

                • 6. Re: Indesign CS5.5 Keeps Crashing (OSX 10.7.2/Design Premium)
                  doctordun Level 1

                  My appologies. I had no idea that I was hijacking a thread. I only thought I had a similar problem.

                   

                  However, Thank You. Your observations were correct. When I removed the Extensis plugin,  Indesign launched just fine.