4 Replies Latest reply on Jan 5, 2012 1:54 AM by Claudio González

    Complicated; cannot delete left-over files from Reader 9.5 and install Reader 10

    hanke83

      Hi,

       

      I was hoping anyone here has any solution to my problem.

       

      It started when I could not update reader v9,5 to v10 (the latest). Then I could not remove the reader from the "uninstall program" in the control panel. So I tried to remove all files manually, but some files could not be removed. Then, i tried to once again install the latest version of the reader, but failed (the same error message).

       

      So now, I have no reader installed at all and cannot open any pdf-files. Worse yet, I cannot install any reader.

       

      Does anyone has a solution to this problem?

       

      Best regards,

      Hannes