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1. Re: How to reset admin password - not as easy as you might think ... help!
Dominic Michael Jan 7, 2012 4:30 AM (in response to briansmyth)Do you have the FTP credentials to the server?
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2. Re: How to reset admin password - not as easy as you might think ... help!
briansmyth Jan 7, 2012 12:33 PM (in response to Dominic Michael)Yes, I have the FTP credentials.
The solution I will try is just to download another copy of Contribute with a separate Adobe ID, and associate this with a different user name and, more importantly, a different email address. I think this might end the grief. Thanks for your help, Dominic.
Message was edited by: briansmyth
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3. Re: How to reset admin password - not as easy as you might think ... help!
Dominic Michael Jan 8, 2012 9:48 PM (in response to briansmyth)The Admin password is encrpted and stored in hub file, inside the _mm folder within your side. If you login to the server manually and make the password field blank, it will not prompt for the password. Later you can set the Admin password. Hope this solves the problem.


