I am trying to create a Hyperlink within a pdf with Adobe Reader Pro 9. The way I understand it is that you are suppose to highlight the text to be used as the hyperlink and use the tool function that looks like two chain links together. The problem is that that tool is greyed out so that I cannot use it. I have opened multiple documents and they are all like this. Can anyone tell me what the issue is?
First, we need to know what product you actually have. There is no Adobe Reader Pro 9. There is Adobe Reader and Adobe Acrobat Pro. Reader cannot create links or edit PDF files. Acrobat can.
Adobe Acrobat 9 Pro
Security may have applied that does not permit changing the PDF by adding a link annotation.