1 Reply Latest reply on Jan 5, 2012 2:57 PM by ~graffiti

    I can't print documents


      I have an Epson Artisan 835 connected to my MacBook Pro by a USB cable.  I have downloaded Adobe Reader.  When I click File/Print and select the page and click print, all I get is a gigantic letter, or a blank page or a big black box that wastes ink.  I can't print a single document that is emailed to me.  Nothing.  Invoices, posters, flyers, nothing.  I have repeatedly tried to follow troubleshooting instructions without success.  I can't get any help from Epson (everyone is in India and the conversation is hopeless).  Adobe offers strange, arcane "help."  Does anybody understand my problem?