so i got the trial and i opened the trial
that message comes up......
i click ok and it opens the program up.
i then move my cursor down to the bottom of the time line area without clicking anything, just hovering over the timeline and i see this
i click ok.
i go to a new compression and this is what i see when i click on the black box where the video is.
and here another picture
i tried to uninstall and reinstall and still same problem.
what is wrong, i got a person who helped a friend of mine with AE and he said he never seen something like that. what is wrong? how do i fix it? have you ever seen this happen before?
Definbitely unusual, but since it relates to cursors, it's almost definitely an issue with your graphics setup, in particular specific drawing functions involving transparency overlays. Update your driver and check your configuration...